Ignite setup lists both 2.4G & 5G. My globe light bulbs from costco have been in pairing mode for hours, however they just will not configure through the app...i am connected to 2.4 ghz wifi like they say....anyone had issues? Here are some examples: “Alexa, turn on the living room light.” “Alexa, turn off the living room light.” “Alexa, set the living room light to 50%. Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. I have two products connected to your Globe Suite App on iOS. ... Posted by 2 months ago. I’ve tried to connect my Globe Suite Bulb (the 3 pack from Costco) in both EZ and AP mode. The Globe Suite™ APP is a complete smart home control system that connects your Globe Suite™ smart LED bulbs, smart plugs, smart cameras, smart sensors, and much more all under one roof. Try a manual reset. 6. MrMac July 15, 2019, 1:23pm #11. 7. Showing up as connected to ST and working. Delete the bulbs using the Globe Suite app, and return to factory settings. Globe Electric – The Creative Energy Company® since 1932. Connect Phone A to the hot spot from Phone B. Pair and setup the bulbs using the app on phone A (which is connected to the hot spot wifi) 5. Google Home mini unit does connect ok with Ignite. Having similar issues with smart bulbs, plugs (Globe, Geeni) which did connect ok, pre Ignite. I also have two Globe led bulbs that are working in the Globe Suite app. Thinking maybe my wifi is blocking it for some reason but no clue. I've tried manually resetting the light bulbs, and even then, the closest I can get is having them work through the Globe Suite app but the Google "Home" app just sees the lightbulbs as a "Not Responding". 4. The bulbs should be plug - connect to WiFi - and work or play. Globe Suite App - How to Configure your Globe Smart Bulb with AP Mode Connect phone A back to the Rogers Ignite wifi and setup the bulbs again. Having a Smart home has never been so easy! Globe retrofit led downlighting. Globe Suite Bulb won’t connect to my phone. I’ve tried to connect my Globe Suite Bulb (the 3 pack from Costco) in both EZ and AP mode. Globe light bulbs won't connect...HELP. Simply download the Globe Suite™ APP to get started. The connection has been lost to your globe bulbs. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. 6 Likes. Update the firmware on each bulb. Smart bulbs acting up? With your newly re introduced Smartthings integration from your globe suite app. To get started, pair your Globe Suite™ APP in the Amazon Alexa APP. Since you know your way around a router, you’ve probably already looked at this but, make sure there’s no limits set on the number of DHCP allocations or the number of WiFi connections allowed. Company has been unhelpful. Hey Josh my grandson unplugged my bedroom lamp and now it says not responding it constantly goes from bright yellow to find then bright white to dim white like every 30 seconds I tried resetting modem unlinking magic home , factory resetting bulb and renaming it still doesn't respond u hope we get an answer I thought I understood the A19 completely but really stumped on this one Guide (for bulbs) says to use 2.4G for the connection process, and that 5G can be used thereafter. Globe Suite Smart Lights randomly stopped working I've tried everything. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . 3. 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